Gear is guaranteed against defects in manufacturing. 100% satisfaction guaranteed on all food. Returned food must be in/with original packaging and UPC codes. Eligible items for return must be returned to the store within 14 days of purchase in exchange for STORE CREDIT only. Holiday items, clearance items and opened bags of treats are final sale. Items for return must be accompanied by an original sales receipt and must be in sell-able condition with original packaging and/or tags attached. No toy is chew-proof or 100% indestructible, please choose toys appropriate for your dog's size and strength.